FAQs/Insurance Information

  1. What to expect on your first visit?

    • Patient Forms

      Upon entering our office, our receptionist will welcome you and request that you complete our patient forms. This paperwork provides us with your health history and information on your condition. You can save time by downloading the patient forms here and completing them prior to your visit.

    • Consultation

      Next, you will have a consultation with one of our clinicians to discuss your health-related issues, concerns, and potential treatment options. This initial visit is designed for our team to learn more about you, your condition, and expectations to determine how our services and care can meet your needs.

    • Examination

      After your consultation, one of our team members will perform an examination testing your reflexes and ability to move. Other standard neurological, orthopedic, postural, and physical tests may be performed as well.

    • X-Ray Studies

      Depending on your specific condition, we may take X-rays or recommend additional diagnostic tests in order to develop the most effective treatment plan for you, and alert us of any serious conditions.

    • Report of Findings

      Once the information is collected and examinations are performed, we will give you a detailed report of all findings and answer any questions you may have. Our team will then map out a plan to provide the best treatment and wellness program for your needs.

    • Treatment

      At the conclusion of this initial appointment, you can choose to experience your first treatment. This may include spinal manipulation, physical therapy, and/or soft tissue massage. Treatment is interactive, so you can express concerns about the different styles of treatment anytime.

    • Wellness Program

      Prior to leaving, the doctor will suggest a wellness program to incorporate outside of treatment. If you desire, our wellness team will also work with you to create healthy habits and routines for your lifestyle.

  2. What are some benefits of our services?

    • Non-invasive treatment without surgery
    • Have very few side effects
    • Trigger your body's ability to heal itself
    • Start with a full examination to properly identify the root of the problem
    • Increase immune system function
    • Increase range of movement
    • Relive pain and discomfort
  3. What types of payments are accepted?

    • Insurance

      Most insurance plans are accepted at our office. We accept most major medical insurance plans, workers compensation and personal injury plans. Call our offices for additional information and to verify benefits. Since there are so many plans and coverage varies widely, please call us to find out if your plan covers care in our office. Our staff will verify and explain your benefits before treatment, at no charge.

    • No Insurance

      For patients who have little or no insurance coverage, flexible payment programs can be arranged. If you have no insurance or do not have benefits specific to your treatment, there is still a way for you to receive the care you need. Many patients pay directly for care, as they discover certain services we offer to be extremely cost-effective and affordable. Additional payment options include flexible payment programs for those without insurance, and major credit cards such as Visa, MasterCard and American Express.

  4. How long will treatment take?

    How long treatment will take is different for every individual. Recovery times can depend on the state of your current health, your age, the severity of your problem and how diligently you follow the wellness plan we put in place for you. At Axon Health Associates, we take patients through four phases of care.

    4 Phases of Care

    • Phase 1 Relief

      When you're in pain, our immediate objective is to ease the pain and prevent your condition from becoming worse. We will diagnose the problem and take immediate steps to reduce or eliminate your symptoms.

    • Phase 2 Corrective

      Once the pain is reduced, we can begin a corrective treatment plan. During this phase, we help muscles and tissues heal completely to prevent further injury and provide ongoing relief.

    • Phase 3 Strengthen

      In this phase, we work to strengthen muscles and tissues to reduce the chance of future injuries and return you to optimal fitness levels.

    • Phase 4 Wellness

      After recovery, re-evaluations and therapies are needed to maintain long-term health and wellness.